Olympic size swimming pool for lane swimming exercise. House keeping called up to ask if house keeping service was required in the afternoon if I slept in and missed the house keeping service time in the morning. When requested for tissue or towel, they were delivered within 15 minutes, or would tell me when the required items would be delivered. Good communication!
Chan
tháng 1 năm 2025
Fantastic location . This is 10th stay . Staff is very friendly and helpful , also at the clubhouse and Pacific .
Johanna
tháng 3 năm 2024
Congrats and thanks to the staff for always providing such warm greetings - particularly, but not only, in the mornings - and for their generally friendly and helpful attitude. I very much liked the hotel design, location and views. The facilities and services were generally good quality and mostly worked smoothly and effectively.
David
tháng 6 năm 2024
Everything was clean. No cockroaches. Nice swimming pool. Every staff was so nice. Reasonable price. I would definitely visit again if I come to Kota Kinabalu again next time.
Chaeyeon
tháng 12 năm 2024
Clean and big room, very comfortable big bed, wonderful views of pool and sea. Kind staff. We enjoyed the food at Al Frescos and especially at Ferdinand’s! Also the horizon Skybar of the pacific Sutera hotel was awesome - drinks, music, food, service and views were spectacular! Highly recommend going there.
Paula
tháng 9 năm 2024
The breakfast was really great. The bed was comfortable. The service from the staff at the restaurants and at breakfast was excellent. There was plenty of space in our room.
Kylee
tháng 3 năm 2024
room was always properly setup and cleaned. bfast could include more Sabahan dishes and goodies please.
Hui
tháng 5 năm 2023
Awesome breakfast. Safe as it was gated with security guard. The pool area was clean with the pool attendant paying close attention to safety while not spoiling the fun.
Dedy
tháng 8 năm 2024
Swimming pools - you can use all of the swimming pools across 3 different locations. There are slides and a 50m pool. Beach - there is a small beach for snorkelling right by the pool Evening meal in the restaurant with live music Live music also in the lobby Room was comfortable with balcony Breakfast had lots of choice Lots of facilities (you can use the facilities of the marina club) Beautiful hotel and sunsets
Susan
tháng 11 năm 2023
Place: The room was spacious and clean. The design was also decent. The air-con reasonable so we didn't get sick. Pool was big and also very clean. They had a tiny but cute sandy beach with very warm water. The sunset was a highlight of the day. Food: Breakfast has wide variety of food. Some of them were good, some of them not so good. Fruits were tasty. There were egg, pancake and noodle stations so everybody could choose. Staff were helpful. Our card was deactivated several times due to weak security of the NFC, but they were smiling all the time they activated the card for us. :D
Luu
tháng 5 năm 2023